{"xsrfToken":"fed1d19e68c8e3bf025fa9eeb5cdc7a614803a00_lout","branding":{"id":"1","key":"cs","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2689c911-7c72-4db5-85d9-4276e232b770/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5Njg4MmJjMS0yYzZkLTRkMDYtYjQ5Yi0yZDIwYmQxYWUxNDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjI2ODljOTExLTdjNzItNGRiNS04NWQ5LTQyNzZlMjMyYjc3MCI6WyJyZWFkIl19LCJleHAiOjE3NDQ3NDg0MTUsIm5iZiI6MTc0NDc0NzgxNX0.dmBq38lmeh6MMIslrx7AwaMarjicsS2qfLvhSdnXthg&client=96882bc1-2c6d-4d06-b49b-2d20bd1ae140&mode=fit","logoId":"2689c911-7c72-4db5-85d9-4276e232b770","isLogoAvailable":true,"helpCenterTitle":"Hello!","sharedPortalName":"tryble.io","userInitialAnnouncementHeader":"Need help with configuration or setup? Visit our public confluence documentation","userInitialAnnouncementMessageWiki":"<p><a href=\"https://tryble.atlassian.net/wiki/spaces/docs/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://tryble.atlassian.net/wiki/spaces/docs/overview</a></p>","translations":{"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"helpCenterTitle":"Hello!","sharedPortalName":"tryble.io","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-GB","portalThemeColor":"#333745","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cs","projectId":10119,"serviceDeskId":1,"name":"Customer Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"4","name":"General questions","descriptionHtml":"","callToAction":"General questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10609,"iconUrl":"https://tryble.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10609","groups":[1],"key":""},{"id":"9","name":"Pricing or billing question","descriptionHtml":"","callToAction":"Pricing or billing question","introHtml":"<p>Want to know more about pricing and billing? We can discuss the details with you.</p>","icon":10605,"iconUrl":"https://tryble.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Something now working as expected? Tell us the problems you're experiencing and we'll get on it.</p>","icon":10607,"iconUrl":"https://tryble.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10607","groups":[1],"key":""},{"id":"8","name":"Request a demo","descriptionHtml":"","callToAction":"Request a demo","introHtml":"<p>Link to know more about how our products works? We can schedule a free overview and demonstration of how it could help your team or organisation innovate.</p>","icon":10606,"iconUrl":"https://tryble.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10606","groups":[1],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Have a great idea for our products? Let us know and we'll shape a new feature with you.</p>","icon":10608,"iconUrl":"https://tryble.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10608","groups":[1],"key":""},{"id":"11","name":"Technical help","descriptionHtml":"","callToAction":"Technical help","introHtml":"<p>Have a technical question? Provide us some details and we'll help out where possible.</p>","icon":10610,"iconUrl":"https://tryble.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[8,9,11,5,6,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"021d6926-b803-36ce-8aca-1afe4cf52dc9","appLinkName":"System Confluence","appLinkUrl":"https://tryble.atlassian.net/wiki","spaceKey":"sparkr","spaceName":"Sparkr","spaceUrl":"https://tryble.atlassian.net/wiki/spaces/sparkr","isServer":false},"labels":[],"projectKey":"CUS","serviceDeskId":1,"kbLinkDomainURLs":["https://tryble.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CUS","userLanguageHeader":"Need help with configuration or setup? Visit our public confluence documentation","userLanguageMessageWiki":"<p><a href=\"https://tryble.atlassian.net/wiki/spaces/docs/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://tryble.atlassian.net/wiki/spaces/docs/overview</a></p>","defaultLanguageHeader":"Need help with configuration or setup? Visit our public confluence documentation","defaultLanguageMessage":"https://tryble.atlassian.net/wiki/spaces/docs/overview","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5Njg4MmJjMS0yYzZkLTRkMDYtYjQ5Yi0yZDIwYmQxYWUxNDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDExOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ3NDkwMTUsIm5iZiI6MTc0NDc0NzgxNX0.vA4ZZOw9FE_BpC8zpufyffeclah2X1tv8-G2TW8SGDA","targetCollection":"upload-project-10119","endpointUrl":"https://api.media.atlassian.com","clientId":"96882bc1-2c6d-4d06-b49b-2d20bd1ae140","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":5,"projectId":10119,"form":{"name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","intro":"<p>Something now working as expected? Tell us the problems you're experiencing and we'll get on it.</p>","instructions":"","icon":10607,"iconUrl":"https://tryble.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10607","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"Summarize the bug briefly.","descriptionHtml":"<p>Summarize the bug briefly.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Symptom","description":"Please provide details of the problems you are having.","descriptionHtml":"<p>Please provide details of the problems you are having.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/5","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/5","calendarParams":{"firstDay":1,"date":"2025-04-16T06:10:15+1000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"021d6926-b803-36ce-8aca-1afe4cf52dc9","appLinkName":"System Confluence","appLinkUrl":"https://tryble.atlassian.net/wiki","spaceKey":"sparkr","spaceName":"Sparkr","spaceUrl":"https://tryble.atlassian.net/wiki/spaces/sparkr","isServer":false},"labels":[],"projectKey":"CUS","serviceDeskId":1,"kbLinkDomainURLs":["https://tryble.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5Njg4MmJjMS0yYzZkLTRkMDYtYjQ5Yi0yZDIwYmQxYWUxNDAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDExOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ3NDkwMTUsIm5iZiI6MTc0NDc0NzgxNX0.vA4ZZOw9FE_BpC8zpufyffeclah2X1tv8-G2TW8SGDA","targetCollection":"upload-project-10119","endpointUrl":"https://api.media.atlassian.com","clientId":"96882bc1-2c6d-4d06-b49b-2d20bd1ae140","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=tryble","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fed1d19e68c8e3bf025fa9eeb5cdc7a614803a00_lout","baseUrl":"https://tryble.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://tryble.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"96882bc1-2c6d-4d06-b49b-2d20bd1ae140","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"70bb61a1a40545dab74be7ee2cdd7afa","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}