...
There are a number of mechanisms to create Problems within your Jira instance and Sparkr:
Sparkr “Add Problem” Page
Jira Global Menu
Jira Boards and Backlogs
Problems are an issue type created by Sparkr during the Getting started process and can only be created in Jira projects that have this issue type assigned.
Sparkr “Add Problem” Page
A dedicated Problem creation page can be accessed through the Sparkr global secondary menu or in-app menu. This page isolates only the mandatory issue creation fields (i.e. Project and Summary) and, if desired, provides a user the opportunity to “define” and “validate” a Problem before creating it.
This is useful for innovation activities that include extended stakeholders who may not be familiar with Jira. A direct URL to this page could be distributed and accessed by authenticated users (e.g. https://your-instance.atlassian.net/plugins/servlet/ac/sparkr/problem).
| Note |
|---|
Mandatory Fields Sparkr fields are not mandatory for creating a Possibility, however, some of your project field and screen configurations may require fields for issue creation. We recommend creating a field configuration scheme that has minimal requirements for projects you would like to use with Sparkr. |
...
Permissions
...
.
...
Jira Global Menu
Jira provides a mechanism for creating issues from the Global menu via a popup modal window, which can be used for creating a Problem. This window can be shown by clicking the plus (“+”) icon and displays fields as configured by your users and administrators. See Atlassian’s documentation for more information on configuring required fields and screens your users.
...