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There are a number of mechanisms to create Problems within your Jira instance and Sparkr:
Sparkr “Add Problem” Page
Jira Global Menu
Jira Boards and Backlogs
Problems are an issue type created by Sparkr during the Getting started process and can only be created in Jira projects that have this issue type assigned.
Sparkr “Add Problem” Page
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Jira
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Mandatory Fields Sparkr fields are not mandatory for creating a Possibility, however, some of your project field and screen configurations may require fields for issue creation. We recommend creating a field configuration scheme that has minimal requirements for projects you would like to use with Sparkr. |
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Permissions For a user to create a Problem from this page, they will require permissions to modify the “Reporter” field for the project. In the case of Next-Gen projects they will be required to be a project “Administrator”. |
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Jira Global Menu
Jira provides a mechanism for creating issues from the Global menu via a popup modal window, which can be used for creating a Problem. This window can be shown by clicking the plus (“+”) icon and displays fields as configured by your users and administrators. See Atlassian’s documentation for more information on configuring required fields and screens your users.
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We suggest that the “Definition of Done” for a Problem is having enough information to answer the final question: Should this be solved? This answer determines if you then move on to formulate Possibilities to solve the Problem. |
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Linking
You can link Problems and Possibilities together to help provide references during your design thinking innovation process. To link either a Problem or Possibility, select “Link issue” when viewing a Problem/Possibility, then select “may solve” or “could be solved by” link type, finally searching for the Problem/Possibility you want to link.
Below is a short video which shows how to link a Problem and Possibility together once you have created them both.
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Delete
If you need to delete a Problem, you can complete this action through standard Jira functionality.
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