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Please ensure you adequately assess the risks associated with public access to your Jira Cloud instance. The Permission Scheme below is illustrative only and should be reviewed by your Jira Administrator before being applied. For additional information on project permissions, please consult Atlassian documentation: |
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This how-to guide will demonstrate how to provide public (anonymous) access to a problem space (project) for innovation collaboration with external customers. Note, that while the tryble.io Innovation Management for Jira app will allow public users to edit Problem and Possibility details, Personas can not be loaded due to Atlassian Security restrictions and therefore hidden. You will need to be a Jira Administrator to complete this guide. |
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Alternatively, you can "copy" an existing permission scheme.
Step #2 - Modify the permission scheme for public access
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Note, that if you omit assigning the other actions to the relevant Project Role, Application Access or Group then the relevant Jira Users will not be able to manage the created Problems or Possibilities.
Step #3 - Create & modify a Field Configuration to make "Reporter" optional
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Alternatively, you could change the field configuration already applied to the project you want to make public.
Step #4 - Create a Field Configuration Scheme
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- Navigate to the "Field Configuration Scheme" page through the Jira main menu (Jira Settings > Issues > Field Configurations Schemes)
- Click "Add field configuration scheme", name it something appropriate (e.g. "Public Access Field Configuration Scheme")
- Under the "Actions" column click "Configure" for the newly created configuration scheme
- Associate Problem and Possibility issue types with the newly created field configuration scheme
- Add any other issues types you'd like anonymous users to be able to create (e.g. task), otherwise they will receive a "reporter required" error
Step #5 - Apply the public permission scheme and field configuration
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- Navigate to Settings for the project you would like to have publicly accessible
- Select a different permission scheme for your chosen project (Permissions > Actions > Use a different scheme)
- From the drop-down list, select the public access permission scheme create in Step #1 and click "Associate"
- Select a different field configuration (Fields > Actions > Use a different scheme)
- From the drop-down list, select the public access field configuration scheme created in Step #4 and click "Associate"
Step #6 - Test public access
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- Navigate to your project URL that you applied the public schemes (e.g. https://tryble.atlassian.net/projects/PUB/board)
- From the Board or "+" on the global menu try to create a Problem or Possibility
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For additional information, please consult Atlassian documentation: |
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