I want to create Customer Personas

Owned by Matt Campion (Unlicensed)
Last updated: Aug 26, 2018
2 min read


This page will walk you through the key points in creating your own Personas that you will be able to link to Problems and Possibilities.

STEP #1

  1. Click on the "Persona" icon on the tryble.io navigation bar
  2. Search for Persona
  3. Create new Persona (must have a unique name, this is to prevent duplicates)
  4. Persona card (this is what it looks like once you have have created it





STEP #2

  1. Our dynamic search will show you the results of your search... as you can see here, "mar" appears in both "Mary" and "Marketing"





STEP #3

  1. Preventing Duplicate Personas: if you attempt to create a Persona with exactly the same name as an existing one, you will receive the following notification





STEP #4

  1. Complete
  2. Upload Avatar picture (file size limit is 20KB)
  3. Enter in Persona character details
  4. Select the personality dimensions which describe your Persona




STEP #5

  1. Once you create the Persona card it will look like this once you finish... you can minimise the card by clicking on the " ^ "
  2. You can also use these icons
    1. Pencil icon - edit the Persona
    2. Trash icon - delete the Persona (you will be asked to confirm before deletion)
    3. Backlog icon - this will take you to a backlog list for the Persona
  3. The "Problem (grey) : Possibilities (green)" bar chart shows the number of issues. Click on either Problems or Possibilities part of the chart to view the list