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Before creating a new persona, best-practice is to check if the persona you want already exists. This is done through using the filter input, which will filter personas with names that contain your search terms.
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Create a Persona
Solving Problems through Possibilities first starts with understanding the Persona you are innovating for. Remember, your Personas can represent both internal and external customers. Here’s a short video which walks you through adding detail for:
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Hovering over the grey Problems and green Possibilities horizontal bar on the Persona card shows you at a glance how issues are related to this Persona. |
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Delete a Persona
If you decide that you no longer need a particular Persona and you want to delete it. By deleting it, you will delete all associated links to any Problems, Possibilities or other issue types you (e.g. Tasks or User Stories) that you may have created.
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