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You can access Personas from the Sparkr menu in the top right of each app page and panel. |
Search
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To find an existing persona, navigate to the Persona page and use the filter at the top. This will limit the displayed personas with names that contain your search termsterm.
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Create
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Solving Problems through Possibilities first starts with understanding the Persona you are innovating for. Remember, your Personas can represent both internal and external customers. Here’s a short video which walks you through adding detail for:
Biography
Goals
Frustrations
Adding an “avatar” picture (20KB maximum)
Rating personality dimensions
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Persona names must be unique. If you try to create a Persona with exactly the same name, you will see an error notification. |
View
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Associated Problems & Possibilities
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Now that you’ve created a Persona, you can begin innovating! As you work through the Problems and Possibilities, you will link them to Personas as part of the process. So when you’re on the Persona page reviewing individual Personas (e.g. “Carol Customer”), you can view the list of Persona specific Problems and Possibilities. Here’s a short video which shows you how to use this feature (Assumption: is that the Problems and Possibilities are already linked to the Persona)
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Problems filtered view
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Possibilities filtered view
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the following features:
View persona problems
View persona possibilities
View persona problems and possibilities
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Hovering over the grey Problems and green Possibilities horizontal bar on the Persona card shows you at a glance how issues are related to this Persona. |
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Delete
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If you decide that you no longer need a particular Persona and you want to delete it. By deleting it, you will delete all associated links to any Problems, Possibilities or other issue types you (e.g. Tasks or User Stories) that you may have created.
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