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1. Search For a Persona

Before creating a new persona, best-practice is to check if the persona you want already exists. Here’s a short video to show you how:

You can access Personas from > Sparkr Nav Menu > Add Personas

Personas - Search.webm

2. Create a Persona

Solving Problems through Possibilities first starts with understanding the Persona you are innovating for. Remember, your Personas can represent both internal and external customers. Here’s a short video which walks you through adding detail for:

  • Biography

  • Goals

  • Frustrations

  • Adding an “avatar” picture

  • Rating personality dimensions

Persona - Create.webm

You are not allowed to create duplicate Personas. If you try to create a Persona with exactly the same name, you will see the following error notification in the top right hand-corner for .

3. View Persona Backlog

4. Delete a Persona

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